Shipping & Returns

Shipping Policy

Processing Time: We strive to process and prepare all orders for shipment within 3 to 45 business days. However, please note that processing time may vary depending on the availability of the product from our suppliers.
Shipping Methods: We collaborate with reliable shipping partners to ensure timely and secure delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can choose the one that best suits your preferences and requirements.
Shipping Time: The estimated shipping time will depend on the destination and the shipping method selected. While we make every effort to deliver your items promptly, please understand that shipping times may vary, and any delays caused by factors beyond our control, such as customs procedures or unforeseen circumstances, are not within our responsibility.
Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment and stay updated on the estimated delivery date.

Eligibility: We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact our customer support within 30 days of delivery. We will guide you through the return process and determine the eligibility for return based on the specific circumstances and our suppliers' policies.
Return Authorization: Prior to returning any item, please obtain a return authorization from our customer support team. We may require additional information, such as photographic evidence or a detailed description of the issue, to assess and process your return request effectively.
Return Condition: Returned items must be in their original condition, unused, and in their original packaging. Please ensure that all accessories, tags, and labels are intact. Any signs of wear, damage, or tampering may affect the eligibility for return or the amount of refund issued.
Return Shipping: In most cases, return shipping costs will be the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of the item. However, if the return is a result of our error or a defective product, we will provide a prepaid return label or arrange for a pick-up service.
Refunds: Once the returned item is received and inspected, we will process the refund within 3 to 5 business days. The refund will be issued to the original payment method used during the purchased.